New Task Force Targets NDIS Provider Registration

This blog will discuss the importance of working with NDIS software providers who value honesty and transparency.

The National Disability Insurance Scheme (NDIS) has been undergoing significant transformations to enhance the safety and quality of services provided to participants. One of the recent pivotal changes is the stricter regulations for providers seeking registration with the NDIS. This aims to crack down on fraudulent practices within the system. For small to medium-sized plan managers or support coordination businesses, staying up-to-date with these changes is crucial to navigating the evolving landscape of disability support services.

In this blog, we will delve into the recent announcement by Bill Shorten regarding the establishment of the NDIS Provider and Worker Registration Taskforce. We’ll explore the significance of this initiative and its implications for small to medium-sized plan managers or support coordination businesses operating within the NDIS. This blog will discuss the importance of working with NDIS software providers who value honesty and transparency.

Unveiling the New NDIS Task Force: Everything You Need to Know

In early February, the Minister for the NDIS, Bill Shorten MP, unveiled a new initiative: the NDIS Provider and Worker Registration Task Force. This task force is geared towards overhauling the current registration system while ensuring that the fundamental principles of choice and control for participants are upheld as recommended by the NDIS Review. 

Comprising of esteemed professionals and disability advocates, Minister Shorten has stated “The new regulatory system currently being designed will help ensure no one is invisible or forgotten on the NDIS,”. The task force aims to enhance transparency and tailor the registration system to ensure the delivery of quality and consistent outcomes to all participants and provider groups.

Updating the registration system is crucial as it can aid in cracking down on fraud and ensure that participants receive better, qualified care. It ensures that the NDIS remains centred around supporting people with disabilities, rather than prioritising profit-hungry providers. It’s about empowering genuine small businesses, plan managers, support coordinators, and start-ups to make a meaningful difference in the NDIS sector. 

Cracking Down on NDIS Fraud

Cracking down on NDIS fraud is vital to protect funding for individuals with disabilities and uphold the integrity of the scheme. Bill Shorten emphasised the Australian Government’s commitment to this cause by implementing The Fraud Fusion Taskforce (FFT) in 2022. This has been instrumental in preventing and responding to fraudulent activities targeting the NDIS, read more about the Fraud Fusion Taskforce here

The government remains resolute in its fight against NDIS fraud, with overhauling the current registration system aiming to reduce fraudulent activities further, meaning resources can be directed towards legitimate providers, thereby maximising the impact of the NDIS for its intended beneficiaries.

Navigating NDIS Registration: What to Expect

It is important to note, that change won’t happen overnight. The task force plans to adopt a gradual approach to reform, allowing for careful consideration and collaboration with stakeholders. This deliberate strategy ensures that changes are implemented thoughtfully and effectively, with input from the disability community, NDIS providers, and workers shaping the future of registration processes.

Based on the 2023 NDIS Review, the task force will explore alternatives to:

  • Guarantee that the updated regulatory framework upholds the rights of individuals with disabilities, enabling them to maintain autonomy and control, potentially through a direct employment model.
  • Facilitate ongoing self-management for participants, ensuring they retain the ability to oversee their own support arrangements.
  • Minimise the potential for harm to individuals with disabilities by implementing measures to mitigate risks within the NDIS framework.

The task force is slated to deliver a report containing guidance and recommendations regarding the modifications to the registration system by mid-2024. As we await further details, staying informed and engaged with official NDIS updates is key to ensuring a smooth transition for all involved parties. At Careview, we understand knowledge is key, which is why we provide frequent updates on NDIS changes, check in to our Blog/News Page to stay up to date. 

Partnering With a Trusted NDIS Software Provider

As a small business specialising in plan management or support coordination, the prospect of updating the registration process brings great promise. It levels the playing field by reducing the dominance of profit-driven providers who may prioritise financial gains over quality care delivery. 

In light of the evolving regulatory landscape, selecting an NDIS software provider that aligns with values such as transparency, integrity, and accountability becomes paramount for small to medium-sized plan managers or support coordination businesses. For those who have recently completed registration and are seeking programs like NDIS software, it is vital to conduct thorough research and meticulously choose your partners. Aligning with companies that share your values, beliefs, and dedication to assisting NDIS participants can significantly impact both your business and your relationships.

Careview NDIS Software: Helping Enable the Best Care

Careview stands out as one of the best NDIS software, not only for its software capabilities but also for its purpose, beliefs and values. Careview was born out of lived experience and aims to address the complexities of navigating the NDIS. At Careview, our NDIS software is meticulously crafted to ensure providers are equipped with all the essential tools needed to deliver the highest standard of care possible to their participants.

Our proudest accomplishment lies in assisting thousands of plan managers and support coordinators to provide exceptional care to their participants. As of 2024, we have helped over 800+ organisations and 140,000+ NDIS participants. Our alignment with your mission to deliver quality care to NDIS Participants positions us as valuable partners in achieving your goals.

NDIS Software ISO 27001 Accreditation

At Careview, we share the Government’s commitment to creating a safer environment within the NDIS. Careview proudly holds ISO 27001 accreditation, which symbolises thousands of hours invested in ensuring the highest standards of information and data security. This international accreditation underscores our dedication to safety, participant protection and the NDIS community at large. To read more about what our ISO 27001 certification means for you, check out our blog post here.

By partnering with Careview, plan managers, and support coordination businesses gain access to state-of-the-art NDIS software solutions that streamline operations while ensuring compliance with regulatory standards. Careview offers a comprehensive suite of tools designed to boost efficiency and uphold the highest standards of integrity and compliance. Together, we can navigate the evolving landscape of the NDIS while prioritising the delivery of exceptional care to those who need it most.

Embracing Change for a Safer Future

As the NDIS changes, stakeholders within the disability support sector must adapt and evolve accordingly. By embracing these changes and aligning with trusted partners such as Careview that share these values and prioritise data security, small to medium-sized plan managers or support coordination businesses can confidently navigate the complexities of NDIS registration. Together, let us embrace change and strive towards a safer and more equitable NDIS ecosystem.


Ministers for the Department of Social Services, 2024, New Taskforce to help improve NDIS registration, viewed 22 February 2024

NDIS, 2023, Fraud fusion taskforce investigates $1 billion in NDIS payments in first year, viewed 29 November 2023