In this Privacy policy, ‘us’, ‘we’ or ‘our’ means Careview Pty Ltd (ABN 26 620 879 932). We are committed to respecting your privacy. Our Privacy Policy sets out how we collect, use, store and disclose your personal information. We are bound by the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (the Privacy Act).
Personal Information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include an individual’s name, age, gender, postcode and contact details. It may also include financial information, including credit card information.
We may collect, hold, use and disclose your personal information for the following purposes:
The types of personal information we may collect includes:
We may collect these types of personal information directly from you or from third parties. We may collect this information when you:
In addition, we may, in limited circumstances, receive personal information (including sensitive information), of a kind not listed above, from our clients in the course of providing services to them.
We may disclose personal information for the purposes described in this privacy policy to:
By providing us with personal information, you consent to the disclosure of your personal information to third parties who reside outside Australia and acknowledge that we are not required to ensure that those third parties comply with Australian privacy laws.
We may collect personal information about you when you use and access our website.
While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We may also use ‘cookies’ or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.
We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. However, we cannot guarantee the security of your personal information.
Our Site may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.
You can access the personal information we hold about you by contacting us using the details below. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information. If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us using the details set out below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.
We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our Site. We recommend you check our Site regularly to ensure you are aware of our current Privacy Policy.
For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:
Privacy Officer
Careview Pty Ltd ABN (26 620 879 932)
PO Box 117 Woombye QLD 4559
support@careviewapp.com
Last update: 19th March 2021
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Careview Pty Ltd acknowledges Aboriginal and Torres Strait Islander Peoples as Traditional Custodians of country throughout Australia. We pay respect to their cultures, Elders past, present, and emerging, and we commit to working together for a shared future.
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