WHO WE’VE HELPED

Our customers work smarter, not harder

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ORGANISATIONS

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NDIS PARTICIPANTS

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PLATFORM USERS

Who We've Helped

Hear from a happy customer

Access Your Support

"Access Your Supports began using Careview in August 2019, and in February 2022, we decided to try using the Streamline system, which is an add on to the Careview program.
What we have found is beyond our expectations, and we now use it exclusively for processing 99% of our plan management invoices. It has dramatically increased the amount of invoices we process per month whilst reducing the number of errors by cross-checking the provider name and ABN, which is so helpful given there are a lot of providers with very similar names and human error can abound. The Streamline system makes short work of invoice entry and automatically attaches the invoice, which means we don’t have to search an external drive for an invoice if needed. It makes the process so much more seamless, and there is no downside. Streamline has been a game-changer for us, and AYS highly recommends it."

Claire Brown

Finance & Admin

Enabled4Life

“Careview is well thought out, but more importantly they have a ‘human’ support team behind them using automation effectively as tools and not the face of the business. In the current environment it’s difficult to find praiseworthy things, but our customer experience with Careview does deserve commendation to Devon and his entire team and business process. We recently completed our 4th week of operating in Careview and have submitted $1 Million in claims with almost 100% accuracy. A very happy Enabled4Life team sends Devon, Kent and the rest of the Careview team our thanks and best wishes."

Klaus Schlepp

Director & Co-Founder

Better Planning

“Careview’s support coordination functionality is excellent. Careview has made an enormous difference to our daily operations as a CoS provider. As a manager, I love the ability to view each coordinators participant’s as an overview or down to full detail. Being able to also view each coordinator’s hours for the week as a dynamic figure and the export to csv for bulk uploading is a time saver that is worth more than words can express. As a coordinator, having the ability to see participant details, upcoming significant dates like progress report or plan review, up to date funding allocations, create or review case notes, participant’s goals, carer details, the list goes on, at your fingertips, has made a significant positive impact on not only our time but our sanity. With Careview, we feel we are able to take coordination to the next level. Highly recommended."

Danielle Claridge

Better Planning

BudgetNet

"We started with Careview in April 2018 and it has been great. Careview allows us to store client details, keep comprehensive records of invoices and generate bulk NDIS claim files. The Careview Team are amazing, they are responsive and always looking into how they can improve the software and are quick to implement changes and feedback. We couldn’t have provided our smooth transparent client experience and continued our growth without Careview. Thanks Devon and the rest of the Careview Team."

Michael Coyne

Managing Director

The Planning Collective

"Careview has been purpose built for the NDIS and, as Support Coordinators, saves us hours of work each week, no more double handling or shadow systems! I particularly love the bulk upload file and budget tracking that is built into this system, the design is visually pleasing and very easy to navigate. The team are great to work with and support is just a quick phone call or email away, they are incredibly responsive. To top it off, it's very easy to get started and the pricing structure makes this software very accessible. As a Support Coordinator, I can't recommend this product highly enough."

Cora McKenzie

Director

Accounts Plan Management

A big thank you to the team at Careview. The platform was just what we required for Plan Management services. The system was seamless to integrate from our old platform and so easy for all our staff to use. Kent Davis was professional and very accommodating in having our account setup quickly to avoid any disruption from our day to day business operations. The continual support and training provided was extremely helpful. I can highly recommend Careview.

Andrew Jackson

Director

Peak Plan Management

"Careview has helped our Plan Management business become more efficient and effective. The underlying controls and features has assisted us to ensure accuracy and ease of reporting. The time we have saved is astronomical. The team at Careview are responsive to our needs and are always available to assist."

Ross Rizzo

Director

Effective Plan Management

"Careview has made my job as a Plan Manager so much easier. It has saved me a tremendous amount of hours in work and has increased my efficiency substantially. Not only is Devon amazing to work with, but he and the Careview Team are always open to suggestions and improvements and are very fast to act upon them and maintain communication during the process. I absolutely love Careview and would recommend Careview to any Plan Manager who wants to reduce the stress in their lives."

Kelly Homann

Plan Manager

Bespoke Lifestyles (Made to Measure)

"We have been using Careview since June 2018 (when we went live) and I can honestly say that had we not started using Careview, we would not have continued with Plan Management. It has been our saving grace. During this time Devon and his team have been both proactive and reactive (in terms of any feedback we have provided) in making improvements to the software, making its functionality even better, and we know this will continue. In our experience, no product is without problems. It is how you react to these issues that sets the good from the bad. Where issues have arisen, they have been easy to contact and have dealt with them with the upmost speed. I have no hesitation in recommending Careview to other Plan Managers."

Paul Wiltshire

Patches

“Our transition to Careview as our plan management platform has been overwhelmingly positive. Careview has been incredibly easy to work with. The training was excellent in terms of the booking process, delivery method, the recording of the sessions and the ability to ask questions along the way. We have been well supported ever since we started, and we are very happy with our ongoing relationship. Careview are proactive in their system enhancements and communication, and timely in response to queries – we would not hesitate to recommend them.”

Carly Smalley 

Admin Support Officer – Finance

AIIM Choices

Careview has been a real step forward for our business and participants. It has been developed in a way that aligns with the user, not the person writing the code. And we see that in the type of feedback we get from both our staff, participants and support staff. It’s just a great product.

Sandy Powell

Corporate Development Manager