The NDIS continues to evolve, and 2025 is shaping up to be a year of significant change for plan managers. With new reforms already in place, such as funding periods and clearer definitions of NDIS supports, and further updates scheduled for mid-2026, the sector is entering a new phase of compliance and accountability.
At the same time, new programs outside the NDIS are being developed to support children with mild developmental delay and autism. While this will strengthen early intervention, it may also shift the client base for some plan managers. In this changing environment, sustainability depends on adapting business models to become more efficient, cost-effective, and compliant.
This is where the right NDIS plan management software plays a critical role. By automating invoicing, reducing administrative overheads, and embedding compliance features, plan managers can protect their margins while staying focused on delivering value for participants.
The Changing NDIS Landscape
The NDIS is not standing still. For plan managers, the past 12 months have brought meaningful reforms, funding periods that change how budgets are released and tracked, clearer rules around what counts as NDIS supports, and stronger compliance obligations. These updates are already reshaping how invoices are processed and approved.
Looking ahead, further reforms are on the horizon. From mid-2026, new participant pathways and planning processes are expected to roll out gradually, alongside the expansion of additional supports outside the Scheme. Together, these changes point to one reality: plan managers will need to do more with fewer resources, while still meeting growing compliance demands.
This environment calls for smarter systems and streamlined processes. Businesses relying on manual methods will find it increasingly difficult to remain sustainable. Investing in NDIS plan management software ensures plan managers can adapt quickly, maintain compliance, and deliver consistent value to participants even as the system evolves.
Challenges for Plan Managers in 2025
Plan managers are under growing pressure. Admin overheads and manual processes continue to drain time and resources. Each invoice requires careful checking, and even small errors can lead to delays or rejected claims under stricter NDIS invoicing requirements.
Revenue pressures are also on the horizon. As new programs expand outside the Scheme, some plan managers may see shifts in their client base. This makes efficiency and cost control more important than ever.
To stay sustainable, businesses need scalable systems that cut back on manual work while ensuring accuracy. The right NDIS plan manager tools and a reliable NDIS invoicing system can make the difference between struggling to keep up and running a streamlined, compliant operation.
Why Automation is Essential
Invoice volumes are high, and compliance demands are only increasing. Relying on manual systems leaves plan managers exposed to errors, rejections, and unnecessary costs.
Invoice automation solves these challenges. An invoice automation system reduces admin by processing claims faster, applying compliance checks, and aligning invoices with funding periods. Accuracy improves, costs go down, and payments flow more smoothly.
Most importantly, automation frees plan managers to focus on client outcomes instead of paperwork. With NDIS automation and automated invoicing software, plan managers can spend less time on admin and more time supporting participants.
How NDIS Plan Management Software Supports Compliance
Compliance is central to plan management. Every invoice must meet NDIA rules, records need to be stored correctly, and submissions through PRODA must be accurate and timely. Relying on manual systems makes these obligations harder to meet and increases the risk of errors.
The right NDIS plan management software reduces that risk by automating checks and keeping processes consistent. Invoices are validated against funding periods and participant budgets before they’re submitted. Records are stored securely, and audit trails are created automatically. Submissions through PRODA are simplified, cutting down on manual steps.
By embedding compliance into daily workflows, plan managers can stay aligned with NDIS compliance requirements without adding to their admin load. Software ensures nothing is missed, even as the rules and reforms continue to evolve.
Careview’s NDIS Plan Management Software Solutions
Streamline: Powered by Zespy, Streamline uses advanced AI to capture invoice data. This reduces errors, speeds up processing, and ensures faster turnaround times.
Careview NDIS SyncPro: Designed for deeper integration, Careview NDIS SyncPro connects directly with PRODA and PACE. It automates bookings, contracts, and claims, making reconciliation smoother and more accurate.
Both systems combine automation, scalability, and built-in compliance features. Together, they form a powerful NDIS plan management software solution that helps plan managers cut costs, reduce admin, and stay ahead of reforms.
Building Sustainable Plan Management Businesses
The NDIS reforms highlight how quickly the sector is changing. With participant bases shifting and compliance requirements tightening, plan managers need to rethink how they operate. Sustainability is no longer about doing more work; it’s about working smarter.
Efficiency, cost control, and compliance at scale are now the markers of a strong plan management business. Manual systems can’t keep pace with growing demands, but process automation in NDIS workflows makes it possible to deliver services consistently while protecting margins.
An NDIS plan management system that embeds automation ensures plan managers can keep up with reforms, reduce risks, and maintain a sustainable business model. Those who adapt now will be the ones best positioned to thrive in the years ahead.
Future-Proof Your Plan Management
Automation is more than a time-saver. It’s the key to reducing costs, staying compliant, and building sustainable plan management businesses in a changing NDIS landscape. With reforms like funding periods already in place, and more changes on the horizon, plan managers need tools that evolve alongside the Scheme.
Careview’s NDIS plan management software is built to do just that. Streamline and Careview NDIS SyncPro combine automation, compliance, and scalability to give plan managers clarity and control.
Ready to future-proof your operations? Explore Careview’s solutions today and request a demo to see how automation can transform your business.