SUPPORT COORDINATION

Stay even more connected to your clients!

Managing multiple clients, budgets, and reports can quickly become overwhelming for support coordinators. That’s why Careview created powerful NDIS support coordination software designed to keep everything in one place. With real-time oversight of client goals, budgets, and compliance, you can simplify admin tasks and spend more time focusing on outcomes.

Our platform makes it simple to capture case notes, track hours, generate invoices, and manage service agreements, all while giving you the tools to provide the best possible support. Whether you’re a sole operator or part of a larger team, Careview helps support coordinators and plan managers save time, reduce errors, and deliver better results for participants.

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How Careview Helps Support Coordinators

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Stay Connected to Every Client You Support

Support coordination is all about helping participants navigate the NDIS and make the most of their funding. As an NDIS support coordinator, you play a vital role in connecting clients with the right services, managing reports, and keeping budgets on track. Careview gives you the tools to do it all with confidence.
Our NDIS software for providers is built to simplify the complexity of daily coordination. From logging case notes and monitoring NDIS participant funding to generating detailed reports and staying on top of compliance, Careview makes your job easier. With all critical information in one secure platform, you’ll always have the insights you need at your fingertips, helping you simplify NDIS processes and deliver outstanding client support.

Key Benefits for Support Coordinators

Why Support Coordinators Choose Careview

Careview’s NDIS support coordination software is designed to make life easier for support coordinators and plan managers. By reducing admin time and streamlining workflows, you can stay focused on what matters most, helping participants achieve their goals.

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Effortless NDIS Budget Management

Stay in control of every dollar with real-time NDIS budget management. Track hours against any item in the NDIS Price Guide, set alerts when spending nears limits, and share clear reports with participants. This ensures funds are used wisely and participants feel confident in how their NDIS participant funding is managed.

Optimised NDIS Invoicing and Claims

Forget the frustration of manual invoicing. With Careview, you can automate NDIS invoicing, generate bulk claims, and create extracts for MYOB, Xero, or QuickBooks in just a few clicks. Fast, accurate financial processes mean fewer errors and more time for client care.

Real-Time Dashboards and Reporting

Make smarter decisions with instant access to case note summaries, billable hours, and client statements. Our intuitive dashboards help you integrate NDIS processes, keeping you on top of compliance and reducing paperwork.

Easy Case Notes and Compliance

Capturing both billable and non-billable case notes has never been easier. Careview’s platform is designed with NDIS compliance in mind, giving you accurate, detailed records that stand up to audits while cutting down admin time.

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Product Features: Everything You Need in One Platform

All Support Coordination subscriptions include:​

By centralising all tasks into one platform, Careview ensures you can manage clients, budgets, and compliance in less time. It’s the smarter way to deliver support coordination while staying focused on participant outcomes.

Better Outcomes for Participants and Providers

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At the heart of support coordination is helping participants live with greater independence, choice, and confidence. Careview gives you the tools to stay organised and responsive, so every participant receives the right support at the right time. By simplifying admin and keeping budgets transparent, our platform helps you focus on the relationships and outcomes that matter most.

The latest NDIS Quarterly Report (2025) highlighted the positive impact of effective coordination and funding management:

  • 80% of long-term participants (aged 15 and over) reported greater choice and control in their lives.
  • Paid employment for young participants (15–24) in the Scheme for two years or more has more than doubled to 23% since joining.
  • Families and carers also benefited, with 52% now reporting paid employment compared to when they first entered the Scheme.

These results show how quality support coordination, backed by the right tools, makes a real difference. With Careview, support coordinators and plan managers can manage NDIS participant funding more effectively, stay compliant, and deliver stronger outcomes for both participants and providers.

Simple, Flexible Pricing for Support Coordinators

We keep pricing simple so you can focus on supporting participants, not worrying about software costs. With no lock-in contracts, you can pay monthly and add features as your service grows. Whether you’re just starting out or managing a large team, Careview offers affordable options designed for support coordinators.

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How does NDIS support coordination software help with invoicing and compliance?

NDIS support coordination software like Careview simplifies invoicing by generating bulk claims and automated extracts for accounting platforms such as Xero, MYOB, and QuickBooks. It also supports NDIS compliance by capturing case notes, tracking hours, and maintaining accurate and audit-ready records.

A support coordinator helps participants use their plan by connecting them with services, monitoring goals, and resolving challenges. A plan manager, on the other hand, focuses on the financial side of an NDIS plan, managing invoices, payments, and budgets. Both roles are vital, and many providers offer services that cover support coordinators and plan managers.

To become an NDIS support coordinator, you generally need experience in disability, community services, or case management, along with strong communication and organisational skills. While there is no single entry pathway, training and NDIS knowledge are important. Using the right NDIS software for providers can also help new coordinators work more efficiently.

Yes. Careview gives you real-time oversight of NDIS participant funding. You can monitor spending against budgets, set alerts when funds are close to being fully utilised, and share transparent reports with participants. This helps coordinators and providers ensure participants get the most value from their plan.